Importance of Sex(Gender Role) - 1672 Words

A gender role is a theoretical construct in the social sciences and humanities that refers to a set of social and behavioral norms that, within a specific culture, are widely considered to be socially appropriate for individuals of a specific gender. Proponents of gender role theory assert that observed gender differences in behavior and personality characteristics are, at least in part, socially constructed, and therefore, the product of socialization experiences; this contrasts with other models of gender that assert that gender differences are essential to biological sex. Research supports this theory, finding gender differences in almost all societies, but with differences in the norms adopted, suggesting that gender differences†¦show more content†¦These varied opinions of ethnoconvergence represent themselves in a spectrum; assimilation, homogenization, acculturation, gender identities and cultural compromise are commonly used terms for ethnoconvergence which flavor t he issues to a bias. Often it is in a secular, multi-ethnic environment that cultural concerns are both minimalized and exacerbated; Ethnic prides are boasted, hierarchy is created (center culture versus periphery) but on the other hand, they will still share a common culture, and common language and behaviors. Often the elderly, more conservative-in-association of a clan, tend to reject cross-cultural associations, and participate in ethnically similar community-oriented activities. Traditional gender roles include male attraction to females, and vice versa. Gay, lesbian and bisexual people, among others, usually dont conform to these expectations. An active conflict over the cultural acceptability of non-heterosexuality rages worldwide. (See Societal attitudes towards homosexuality.) The belief or assumption that heterosexual relationships and acts are normal is described — largely by the opponents of this viewpoint — as heterosexism or in queer theory, heteronormativity. Perhaps it is an attempt to reconcile this conflict that leads to a common assumption that one same-sex partnerShow MoreRelatedWasserstroms Arguments Relating to the Unimportance of Gender and Its Importance on Promoting Sex Roles1435 Words   |  6 PagesIn this paper, I will discuss Wasserstrom’s arguments relating to the unimportance of gender and how differentiating people based on their gender promotes the harmful ideology of sex roles. I will then present Schlafly’s arguments which regard the differences between men and women as justifiable due to the fact that these differences are not only natural, but also practical and obligatory, and show that they are inferior to Wasserstrom’s arguments. I will argue this by elaborating on Wassertrom’sRead MoreTheoretical Analysis of Mrs Doubtfire999 Words   |  4 Pagesanalyzing the movie from a different perspective paints it in a much darker tone. The comedy of the film covers up underlying predisposition s the Western culture has on sex and gender. There are many blatant as well as minute details of the film that point not only to biases of sex and gender but also to the prevalence of gender roles. Also the film shows the stresses of veering away from a social institution engraved into our society and how the viewer responds to that action. Within the movie MrsRead MoreSex And Gender And Deviant Behavior893 Words   |  4 PagesThere is significant value in continuing research sex and gender differences in psychology, as substantial differences in particular psychological processes exist. Perhaps the most impactful area that psychologists can continue to study sex and gender differences is in psychopathologies and deviant behavior. This is for two reasons: because significant sex and gender differences exist in the manifestation, diagnosis, and treatment of certain psychopathologies and deviant behavior; and that this categoryRead MoreAnalyzing Kessler-Harris and Scotts Views on Ge nder Issues1360 Words   |  5 PagesKessler Harris and Scott on Gender Issues Abstract Drawing on Joan Scotts Gender: A Useful Category of Historical Analysis and on Alice Kessler-Harriss Just price, Free Market and the Value of Women, the following questions will be answered, How has the equality of women and men been expressed according to both Scott and Kessler-Harris? Why gender has become a useful category of historical analysis for historians? How different (other) historians view gender? What are Kessler-HarrissRead MoreGender Differences Within Social Development1747 Words   |  7 Pagesresearch paper is set to inform the reader of the gender differences through social development. Depending on a child’s gender, things such as gender identity and social acceptance have a great impact in their development. The first thing parents learned about their children before birth is the sex of the baby. This highlights the importance of sex and gender. Sex differences have long been a very important topic in psychology and in understanding why gender differe nces affect social development. SocialRead MoreGender and Human Sexuality1375 Words   |  6 PagesGender and human sexuality has major importance in lives. This can determine whether a person is healthy or not; not only physically but mentally as well. Also, having a certain gender can change the way feelings are obtain their own character. It is about finding yourself within the gender given and personal human sexuality. Gender can determine actions made by either a male or female called it gender norms. The human sexuality could be defined as thoughts, fantasies, morals, relationship, and attitudesRead MoreUnderstanding The Cognitive Processes Of Organizational Psychology950 Words   |  4 Pagesreview of the literature related to sex, and Sczesny Eagle (2009), generally they are the people who are disadvantaged women in executive positions, and the heads of various stereotypes about men and women, this step forward. These stereotypes, under the influence of historical and cul tural areas. In order to heads of men and women of women has changed slightly on cultural stereotypes, but research consistently observed in all these actions. Sczesny Eagle and the role of men, despite the employment ofRead MoreThe Dynamics Of Gender Formation1034 Words   |  5 Pages The Dynamics of Gender Formation Although some people believe that the sex role theory or the socialization model of gender as a process, in which we absorb instructions prescribed by the social institutions to act in the acceptable way to our biological sex, is a trivial issue, it is in fact crucial in terms of today’s concern over the gender formation. This significance is accurately noticed by Raewyn Connell, a renown sociologist who proclaimed her views in the essay â€Å"Gender in Personal Life†Read Morediscuss nature vs nurture in gender development901 Words   |  4 Pagesnurture debate in gender development There are generally two sides to the nature versus nurture debate of gender. The nature side of the argument states sex and gender is for the most part, biologically determined and that the two sexes think and act differently, often in opposing ways. Also that gender is fixed and not much changing across cultures and time periods. On the other side of the debate is nurture. The nurture side of the debate states that gender which is the way that sex is shown in theRead More‚Äà ºGender‚Äà ¹ and the Importance of ‚Äà ºthe Social Construction of Gender.‚Äà ¹835 Words   |  4 Pagesâ€Å"Gender† and the Importance of â€Å"The Social Construction of Gender.† Gender is an individual s natural sense of themselves existing as a male or female, which may hold opposing views from their biological sex. I believe sex and gender are two terms used interchangeably. Sex implies the biological characteristics among females and males. Whereas gender implies the social qualities connected with being a female or male. As Lorber states, â€Å"I am arguing that bodies differ physiologically, but they

Evaluation Of An Initial Self Assessment - 1545 Words

The purpose of this paper is to complete an initial self-assessment to determine both educational and academic background. I will also recognize strengths and potential weakness recognized in components of management and leadership roles that I have worked in over the course of my nursing career. Descriptions of the characteristics indicated from the Jung typology test by Humanmetrics, Inc. will be included in the analysis. Education My academic nursing education includes receiving my registered nursing diploma from Southside Regional Medical Center, School of Professional Nursing in May of 1998. I attained Bachelors of Science in Nursing from Virginia Commonwealth University in 2004. The only management or leadership continuing education†¦show more content†¦I was afforded the ability to have valuable mentorship with my nursing leader, which enabled me to grow in my leadership role. I did not feel comfortable in the leadership role at first, because I lacked confidence in being able to perform the role as a novice nurse. However, I had a good operational relationships with managers and workers that enabled me to excel in the leadership role as identified by (Marquis Huston, 2012). According to the Jung typology test â€Å"ENTJ† have a â€Å"natural tendency to marshal and direct† and â€Å"little encouragement to make a plan†. I possess these leadership characteristics. I had to l earn not to be so rigid with my planning and delegating to others. I then decided to expand in the critical care aspect of nursing, so I transferred to the Intensive Care Unit. During the course of a year, I received a promotion in 2001 to Nursing Supervisor, which better prepared me to take the leadership role. While in this position, I received hands-on training with fellow nursing supervisor’s to gain abilities to function as an administrator in the absence of the administrative team for my shift. Additional leadership responsibilities included: †¢ facilitated and coordinated staffing for all units; †¢ responded to all codes and traumas, while providing and maintaining support to all staff; †¢ served as a mentor and role model for staff; †¢ facilitated problem-solving issuesShow MoreRelatedClinical Practices Essay1749 Words   |  7 PagesCNE Clinical Practices For the needs of the patients, families, and the health care consumers, and health care practice current assessment practices should be maintained by using evidence –based practices. Health care professionals are expected to demonstrate competent practice within the society. Determining sufficient of clinical assessments and the evaluation of the nursing students has redesigned a large amount of nursing school curriculum to remain relevant. Assessing students educationalRead MoreTime Frame1002 Words   |  5 Pagesconversation and self introduce. * Prepare a comprehensive write up of agency profile and some informative document | 1 week | Manual of the department | AFI, Agency staff Interns. | To know the history of agency.To Familiarized the client staff. | Achieved | * Conduct intake interview with the clients. * Prepare an intake record. * Collateral Interview with other units of attention. | 2 weeks | Intake form and case record | Client, Family and Intern. | To have initial assessment | AchievedRead MoreLink Between Autism And Noonan Syndrome1135 Words   |  5 Pagescharacterized as a formal assessment. They were as follows: The Wechsler Intelligence Scale for Children- Revised, Vineland Adaptive Behavior Scales, and Test of Problem Solving skills. For speech and language evaluation specifically, the Clinical Evaluation of Language Fundamentals-Revised was given. (Ghaziuddin, Bolyard, Alessi, 1994) Wilson and Dyson (1982) targeted speech and language characteristics of children with Noonan Syndrome. They used the following assessments to evaluate the speech andRead MorePrinciples of Assessment in Lifelong Learning Sector Essay1377 Words   |  6 PagesExcellent for assessment of application of principles to real-world situations. Can reach all the way up Blooms original taxonomy to synthesis and evaluation. Read more: Assessment: case-studies http://www.learningandteaching.info/teaching/assessment_casestudies.htm#ixzz2Rr8F0faTUnder Creative Commons License: Attribution Non-Commercial No Derivatives Excellent for assessment of application of principles to real-world situations. Can reach all the way up Blooms original taxonomy to synthesisRead MoreProfessional Development Of An Effective Teacher1432 Words   |  6 Pagesas positive attitudes. â€Å"In addition to knowing what and knowing how, teachers must also be competent in knowing how and knowing when† (Calderhead and Shorrock 1997) The professional development of a teacher is a lifelong process beginning with initial teacher training and continues throughout the entire career of a teacher. In basic terms teacher development is described as continuous teacher training I find the following description of the professional development of a teacher much more satisfyingRead MoreWhat Is Self Grading In Data Mining1469 Words   |  6 PagesAccepting or Rejecting Students’ Self-grading in their Final Marks by using Data Mining First A. Author1, Second B. Author2, and Third C. Author3[Font: Times New Roman, Size:11] 1Member, Institute/Organization name[Font: Times New Roman, Size:11] 2Member, Institute/Organization name[Font: Times New Roman, Size:11] 3Member, Institute/Organization name[Font: Times New Roman, Size:11] Abstract—In this paper we propose a methodology based on data mining andself-evaluation in order to predict whether anRead MoreThe Planning Phase Of A Annual Expectation818 Words   |  4 Pagesskills, such as my self-awareness and know through this plan knowing my supports and resources. Also, through my preceptorship, I will obtain the experiences of self-observance and how I can contribute more to my followers for their success. The timeline that was set for the preceptorship is 150 hours over a 90 period. The evaluation of the professional development plan will show how effective the activities are working and show if there is the need for changes. The assessment provides the informationRead MoreEssay about Purpose of Assessment737 Words   |  3 PagesPURPOSE OF ASSESSMENT The primary purpose of assessment is for the learner to provide evidence of learning by demonstrating the understanding of content and achievement of learning outcomes. This gives an insight of their strengths and areas of development. Whereas for teacher, it provides a moment to review their assessment strategies in terms of effectiveness and facilitate progression by giving constructive feedback. 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Furthermore, from an ethical and professional view, it is important for counselors themselves to have information that their treatment approaches are working. The OQ-45.2 Outcome Questionnaire is exactly that – an outcome questionnaire. However, the OQ-45.2 has other uses as well, including initial screening assessments and

Workplace Behaviours and Health Promotion Interventions

Question: Discuss about the Workplace Behaviours and Health Promotion Interventions. Answer: Introduction Australia is one of the major importers of Coal in the world. Coal for Australia is a major industry. It is a source of income and a source of power for Australia. Australia is also home to a very high number of people having type 2 diabetes. In a research, it has been found that about 75% of the miners are at risk of having diabetes. It is also estimated that a similar percentage of the miners are obese (Wischer 2016). In this assignment, a research proposal is being given to find the reasons behind diabetes in miners. The research would consist primarily of various healthcare initiatives being taken for miners suffering from diabetes. Other factors like workplace behaviour would also be explored. Literature Review Mining is a very important industry in Australia. It is a major contributor for the economy of Australia. Australia mines Iron, Nickel, Bauxite, Copper, Gold, Uranium, Diamond and may more ores. Each state is Australia mines coal. It is used as a source of power. In spite of the economic benefits, mining industry has the downside also. The downside is the health and the environment of the people working as well as living in mining towns. A study had been conducted on health behaviours of shift workers in Western Australia. (Joyce et.al. 2013) Most of the shift workers were fly-in fly-out (FIFO). FIFO workers were predominantly male. They suffered from health problems like smoking, obese, diabetes, alcoholism etc. A study was conducted by Beyond Zero Emissions (Australia) studied the specific diseases associated with coal mining. It also studied the prevalence of specific diseases in the Hunter Region of Australia. (Colagiuri Cochrane and Girgis, 2012). The study gave important insights into the health of people living in the Hunter Region. It found a prevalence of diabetes and heart diseases among Children and infants of the Coal mining community. The study also found presence of cancer and type one diabetes among the aboriginals living in mining cities. Studies have also found a relation between diabetes and particulate matter. (Rajagopalan and Brook 2012). An intercept conducted in the mining town of Pilbara found that more 53% suffered from diabetes. (Ellis et.al. 2014) Thus it becomes imperative that the health of workers in mining industry and the people in the mining towns are looked into. Towards this end, both diabetes Australia and the Australian Government have initiated programs for the prevention and control of type 2 diabetes. (Post et.al. 2015) Health promotions in the work place play an important role in management of cardiovascular diseases, diabetes. A precede-procede model (PPM) was used to implement the initiatives of diabetes Australia and government of Australia in the control of type 2 diabetes. Diabetes-MILES conducted a major study in the management of diabetes. An online survey was used for collection of data. The role diabetes plays, the support received and the process by which they manage the diabetes. (Speight et.al. 2012). Telemedicine has also been used as health care interventions. It can be targeted towards communities suffering from particular diseases. (Sorenson et.al. 2015) Research aim The aim of the research is to find the percentage population in a particular mine suffering from diabetes. It will also reflect the healthcare activities being undertaken by the mining industry for the workforce suffering from diabetes. It also aims to find the impact of the health promotion activities being undertaken. Research question: The research question for this assignment is as follows: How is diabetes related to miners? What is the percentage of people suffering from diabetes in a particular mine? What are some of the health promotion interventions being undertaken? Research objective The objective of doing the research is as follows: To find the correlation between mining and diabetes To find the percentage of miners suffering from diabetes at a particular mine To find whether the health promotion initiatives being taken are able to help the miners. Research Methodology An intercept survey will have to conduct on mining workforce. The survey should be relevant to the type of diabetes and the health promotion initiatives. For this purpose a mine may be selected for this purpose. Primary data would have to collected and primary research techniques will be used for collection of data. Data on gender, age, race, disease pattern and interventions undertaken will be collected from the miners. The data will be obtained by telemedicine. (Sorenson et.al. 2015). Deductive research approach would be applied to find the percentage of people suffering from diabetes at the mine. The same process will be used to access the usefulness of the healthcare interventions. The effect of the healthcare interventions during the disease pattern will be marked. This would give an insight into usefulness of the healthcare intervention being undertaken at the mine. It would also provide a reference to the workplace behaviour in mines. Expected research outcome The previous works on health care interventions on diabetes using PPM (Post et.al. 2015) and Diabetes-Miles (Speight et.al. 2012) have shown a significant improvement in the wellbeing of the mining workforce. Thus, the present study will only strengthen the fact that there is prevalence of diabetes in the mining workforce. It will also establish that with proper health promotion activities the miners can manage the diabetes. It will provide a window as to how the miners are managing diabetes. Conclusion It can concluded that diseases are prevalent in mining workforce. The diseases affect the lifestyle of the people. With the increase in FIFO people in the mining industry, there has been a growth of life threatening diseases. However, these diseases can be managed by proper interventions and awareness. The research outcome is expected to follow this trend. Thus, mining workforce should be aware of the diseases that are prevalent in the industry. They should take proper precautions to prevent such diseases. The data outcome can be used to validate the health promotion activities and new measures or initiatives, which may need to be undertaken. References Colagiuri, R., Cochrane, J. and Girgis, S., 2012.Health and Social Harms of Coal Mining in Local Communities. Beyond Zero Emissions. Ellis, I.K., Skinner, T.C., Bhana, A., Voon, N., Longley, K. and Skinner, I.E.T., 2014. Health priorities in an Australian mining town: an intercept survey.Rural and remote health,14(2788). Joyce, S., Tomlin, S., Somerford, P. and Weeramanthri, T. (2013). Health behaviours and outcomes associated with fly-in fly-out and shift workers in Western Australia. Intern Med J, 43(4), pp.440-444. Post, D., Daniel, M., Misan, G. and Haren, M. (2015). A workplace health promotion application of the Precede-Proceed model in a regional and remote mining company in Whyalla, South Australia. Intl J of Workplace Health Mgt, 8(3), pp.154-174. Rajagopalan, S. and Brook, R. (2012). Air Pollution and Type 2 Diabetes: Mechanistic Insights. Diabetes, 61(12), pp.3037-3045. Srensen, M., Korsmo-Haugen, H.K., Maggini, M., Kuske, S., Icks, A., Rothe, U., Lindstrm, J. and Zaletel, J., 2015. Health promotion interventions in type 2 diabetes. Annali dell'Istituto Superiore di Sanit, 51(3), pp.192-198. Speight, J., Browne, J., Holmes-Truscott, E., Hendrieckx, C. and Pouwer, F. (2012). Diabetes MILES-Australia (management and impact for long-term empowerment and success): methods and sample characteristics of a national survey of the psychological aspects of living with type 1 or type 2 diabetes in Australian adults. BMC Public Health, 12(1). Wischer, N. (2016). [online] Available at: https://www.onlinediabetes.com.au/wp-content/uploads/2012/04/The-Australian-Mining-Review-Article-by-ADOS-44.pdf [Accessed 9 Aug. 2016].

Mr. L.S Dlamini free essay sample

Guide to ‘operation in action’, examples, short cases and case studies Guided tour of the book Guided tour of online resources Preface How to use this book About the authors Acknowledgements Part One: 1. INTRODUCTION Operations management †¢ Introduction †¢ What is operations management? †¢ Operations management is about managing processes †¢ Operations processes have different characteristics †¢ The activities of operations management †¢ The model of operations management †¢ Operations management is important †¢ Summary answers to key questions †¢ Case study: Design house partnerships at Concept Design Services †¢ Problems †¢ Study activities †¢ Notes on chapter †¢ Selected further reading †¢ Useful websites 2. The strategic role and objectives of operations †¢ Introduction †¢ The role of the operations function †¢ Operations performance objectives †¢ The quality objective †¢ The speed objective †¢ The dependability objective †¢ The flexibility objective †¢ The cost objective †¢ The polar representation of performance objectives †¢ Summary answers to key questions †¢ Case study: Operations objectives at the PenangMutiara †¢ Problems †¢ Study activities †¢ Notes on chapter †¢ Selected further reading †¢ Useful websites 3. We will write a custom essay sample on Mr. L.S Dlamini or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page Operations strategy †¢ Introduction †¢ What is strategy and what is operations strategy? †¢ The ‘top-down’ perspective †¢ The ‘bottom-up’ perspective †¢ The market requirements perspective †¢ The operations resource perspective †¢ The process of operations strategy †¢ Summary answers to key questions †¢ Case study: Long Ridge Gliding Club †¢ Problems †¢ Study activities †¢ Notes on chapter †¢ Selected further reading †¢ Useful websites Part Two: 4. DESIGN Process design †¢ Introduction †¢ The design activity †¢ Process types the volume–variety effect on process design †¢ Detailed processes design †¢ The effect of process variability †¢ Summary answers to key questions †¢ Case study: The Central Evaluation Unit. †¢ Problems †¢ Study activities †¢ Notes on chapter †¢ Selected further reading †¢ Useful websites 5. The design of products and services †¢ Introduction †¢ Why is good design important? †¢ Concept generation †¢ Concept screening †¢ Preliminary design †¢ Design evaluation and improvement †¢ Prototyping and final design †¢ The benefits of interactive design †¢ Summary answers to key questions †¢ Case study: Chatsworth House The Adventure Playground Decision †¢ Problems †¢ Study activities †¢ Notes on chapter †¢ Selected further reading †¢ Useful websites 6. Supply network design †¢ Introduction †¢ The network perspective †¢ Configuring the network supply †¢ The location of capacity †¢ Long-term capacity management †¢ Summary answers to key questions †¢ Case study: Delta Synthetic Fibres †¢ Problems †¢ Study activities †¢ Notes on chapter †¢ Selected further reading †¢ Useful websites Supplement to Chapter 6 – Forecasting †¢ Introduction †¢ Forecasting – knowing the options †¢ In essence forecasting is simple †¢ Approaches to forecasting 7. Layout and flow †¢ Introduction †¢ What is layout? †¢ The basic layout types †¢ Detailed design of the layout †¢ Summary answers to key questions †¢ Case study: Weldon Hand Tools †¢ Problems †¢ Study activities †¢ Notes on chapter †¢ Selected further reading †¢ Useful websites 8. Process technology †¢ Introduction †¢ What is process technology? †¢ Materials-processing technology †¢ Information-processing technology †¢ Customer-processing technology †¢ Process technology should reflect volume and variety †¢ Choice of technology †¢ Summary answers to key questions †¢ Case study: Rochem Ltd †¢ Problems †¢ Study activities †¢ Notes on chapter †¢ Selected further reading †¢ Useful websites 9. Job design and work organization †¢ Introduction †¢ What is job design? †¢ Designing environmental conditions – ergonomics †¢ Designing the human interface – ergonomic workplace design †¢ Designing task allocation – the division of labour †¢ Designing job methods – scientific management †¢ Work measurement in job design †¢ Designing for job commitment – behavioural approaches to job design †¢ Summary answers to key questions †¢ Case study: South West Cross Bank †¢ Problems †¢ Study activities †¢ Notes on chapter †¢ Selected further reading †¢ Useful websites Part Three: 10. PLANNING AND CONTROL The nature of planning and control †¢ Introduction †¢ What is planning and control? †¢ The nature of supply and demand †¢ Planning and control activities †¢ Summary answers to key questions †¢ Case study: Air traffic control †¢ Problems †¢ Study activities †¢ Notes on chapter †¢ Selected further reading †¢ Useful websites 11. Capacity planning and control †¢ Introduction †¢ What is capacity? †¢ Planning and controlling capacity †¢ Measuring demand and capacity †¢ The alternative capacity plans †¢ Choosing a capacity planning and control approach †¢ Capacity planning as a queuing problem †¢ Summary answers to key questions †¢ Case study: Holly Farm †¢ Problems †¢ Study activities †¢ Notes on chapter †¢ Selected further reading †¢ Useful websites Supplement to Chapter 11: Analytical queuing models †¢ Notation †¢ Variability †¢ Types of queuing system 12. Inventory planning and control †¢ Introduction †¢ What is inventory? †¢ The volume decision – how much to order? †¢ The volume decision – when to place an order? †¢ Inventory analysis and control systems †¢ Summary answers to key questions †¢ Case study: Trans-European Plastics †¢ Problems †¢ Study activities 13. Supply chain management †¢ Introduction †¢ What is supply chain management? †¢ The activities of supply chain management †¢ Types of relationships in supply chains †¢ Supply chain behaviour †¢ Summary answers to key questions †¢ Case study: Supplying Fast Fashion †¢ Problems †¢ Study activities †¢ Notes on chapter †¢ Selected further reading †¢ Useful websites 14. Enterpriseresource planning (ERP) †¢ Introduction †¢ What is ERP? †¢ Materials requirement planning (MRP) †¢ Manufacturing resource planning (MRP II) †¢ Enterpriseresource planning (ERP) †¢ Web-integrated ERP †¢ Summary answers to key questions †¢ Case study: Psycho Sports Ltd †¢ Problems †¢ Study activities †¢ Notes on chapter †¢ Selected further reading †¢ Useful websites 15. Lean operations and JIT †¢ Introduction †¢ What is lean and just-in-time? †¢ The lean philosophy †¢ JIT techniques †¢ JIT planning and control †¢ JIT in service operations †¢ JIT and MRP †¢ Summary answers to key questions †¢ Case study: Boys and Boden (BB) †¢ Problems †¢ Study activities †¢ Notes on chapter †¢ Selected further reading †¢ Useful websites 16. Project planning and control †¢ Introduction †¢ What is a project? †¢ Successful project management †¢ The project planning and control process †¢ Network planning †¢ Summary answers to key questions †¢ Case study: United Photonics MalaysiaSdn Bhd †¢ Problems †¢ Study activities †¢ Notes on chapter †¢ Selected further reading †¢ Useful websites 17. Quality planning and control †¢ Introduction †¢ What is quality and why is it so important? †¢ Conformance to specification †¢ Statistical process control (SPC) †¢ Process control, learning and knowledge †¢ Acceptance sampling †¢ Summary answers to key questions †¢ Case study: Turnround at the Prestonplant †¢ Problems †¢ Study activities †¢ Notes on chapter †¢ Selected further reading †¢ Useful websites Part Four: 18. IMPROVEMENT Operations improvement †¢ Introduction †¢ Measuring and improving performance †¢ Improvement priorities †¢ Approaches to improvement †¢ The techniques of improvement †¢ Summary answers to key questions †¢ Case study: GenevaConstruction and Risk †¢ Appendix: Extract from ‘What is Six Sigma and how might it be applied in GCR? ’ †¢ Problems †¢ Study activities †¢ Notes on chapter †¢ Selected further reading †¢ Useful websites 19. Failure prevention and recovery †¢ Introduction †¢ Operations failure †¢ Failure detection and analysis †¢ Improving process reliability †¢ Recovery †¢ Summary answers to key questions †¢ Case study: The Chernobylfailure †¢ Problems †¢ Study activities †¢ Notes on chapter †¢ Selected further reading †¢ Useful websites 20. Total quality management †¢ Introduction †¢ TQM and the management of improvement †¢ What is TQM? †¢ Implementing TQM improvement programmes †¢ Quality awards †¢ Summary answers to key questions †¢ Case study: The Waterlander Hotel †¢ Problems †¢ Study activities †¢ Notes on chapter †¢ Selected further reading †¢ Useful websites Part Five: 21. THE OPERATIONS CHALLENGE The operations challenge †¢ Introduction †¢ Why challenges? †¢ Globalization †¢ Corporate social responsibility †¢ Environmental responsibility †¢ Technology †¢ Knowledge management †¢ Summary answers to key questions †¢ Case study: CSR as it is presented †¢ Study activities †¢ Notes on chapter †¢ Selected further reading †¢ Useful websites Glossary Index